Privacy policy

Privacy Policy

Last Updated: June 2026

At EMIAN LIMITED ("EMIAN", "we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase from us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Company Information

EMIAN LIMITED
19 Percival Road
Enfield, Middlesex, EN1 1QS
United Kingdom

Email: Hello@emian.shop
Phone: +44 7418 315192

2. Information We Collect

When you visit our website, place an order, or communicate with us, we may collect the following information:

Personal Information

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Payment information processed through secure payment providers

Order Information

  • Products purchased

  • Order history

  • Transaction details

  • Delivery information

Technical Information

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Website usage data

  • Cookie information

3. How We Use Your Information

We use your personal information for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Managing payments and transactions

  • Providing customer support

  • Communicating about orders and inquiries

  • Improving our website, products, and services

  • Preventing fraud and unauthorized transactions

  • Complying with legal and regulatory obligations

  • Maintaining website security

We only collect information necessary to provide our services effectively.

4. Payment Security

All payments made through our website are processed securely by trusted third-party payment providers, including services such as Stripe, PayPal, Shopify Payments, and other approved payment processors.

We do not store complete credit card or payment information on our servers.

All payment transactions are encrypted and handled according to industry security standards.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and enhance website functionality.

Cookies may be used for:

  • Essential website functionality

  • Shopping cart management

  • Website analytics

  • Performance monitoring

  • Personalization of content

  • Marketing and advertising purposes

You may control or disable cookies through your browser settings. Please note that certain website functions may not operate correctly if cookies are disabled.

6. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers solely for business operations, including:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting providers

  • Analytics and performance services

  • Fraud prevention services

  • Customer support tools

These providers are contractually required to protect your information and may only use it to perform services on our behalf.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill customer orders

  • Provide customer support

  • Meet legal and regulatory obligations

  • Resolve disputes

  • Enforce agreements

When information is no longer required, it is securely deleted or anonymized.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Request deletion of your personal information

  • Restrict certain processing activities

  • Object to specific uses of your data

  • Request a copy of your personal data

  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

9. Data Security

We implement appropriate technical and organizational security measures designed to protect personal information against:

  • Unauthorized access

  • Alteration

  • Disclosure

  • Misuse

  • Loss or destruction

While no internet transmission is completely secure, we continuously work to protect your information using industry-standard security practices.

10. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or policies of external websites. We encourage users to review the privacy policies of any third-party services they visit.

11. Children's Privacy

Our website and services are not directed toward individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that personal information from a minor has been collected, we will take appropriate steps to remove it.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or technological developments.

Any updates will be published on this page with a revised effective date.

Your continued use of our website after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact us:

EMIAN LIMITED
19 Percival Road
Enfield, Middlesex, EN1 1QS
United Kingdom

Email: Hello@emian.shop
Phone: +44 7418 315192